Yes, we can absolutely provide phone support!

Here’s what that can look like:

✨ Monitoring through physical phone: I can manage your calls by holding a physical phone, ensuring that you never miss an important call.

✨ Forwarding calls to VoIP service

Our goal is to make phone management as smooth and stress-free as possible.

Meg personally manages all aspects of our agreed service arrangement, ensuring that every detail is handled with care and attention. Her goal is to offer a truly personalised service that aligns with your unique needs. When you work with Meg, you won’t be passed off to someone else — she will be your dedicated point of contact, providing consistent and reliable support every step of the way.

Yes, for ongoing support arrangements, a service agreement is essential. It helps ensure clear communication and outlines the services we’ll be providing, as well as the expectations and responsibilities on both sides. This agreement protects both myself and my clients, ensuring that everything runs smoothly and professionally.

Contracts give peace of mind, setting a foundation for a long-term, successful working relationship. If you have any questions about the terms or how the process works, feel free to reach out!

Ad hoc hours cannot be rolled over to future months. Ad hoc packages are valid for one month from the date of purchase.

We will provide you with a signed confidentiality agreement to ensure that any access to information is used solely for the purpose of administrative support to your business.

For psychology practices, we are well-versed in the APS Code of Ethics, particularly regarding record-keeping, privacy, and confidentiality.